Terms and Conditions - Pressure Washing Southwark

Welcome to Pressure Washing Southwark. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing this website and utilizing our services, you accept and agree to be bound by these terms. Please read them carefully before proceeding.

1. Services Provided

Pressure Washing Southwark offers professional pressure washing services for residential and commercial properties. Our services include the cleaning of:

Exterior walls
Driveways and pathways
Decks and patios
Roofing and gutters
Fences and gates

2. Booking and Scheduling

To schedule a service, customers can contact us through our online form or by phone during our business hours. We strive to accommodate your preferred dates and times; however, availability is subject to demand.

2.1 Confirmation

Once a booking is made, a confirmation email or message will be sent. Please ensure that all provided information is accurate to avoid any scheduling conflicts.

2.2 Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations may incur a fee.

3. Payment Terms

Payment for services is due upon completion of the work. We accept various forms of payment, including:

Credit and debit cards
Bank transfers
Cash

All prices are quoted in GBP and are subject to change based on the scope of work required.

4. Service Guarantee

We are committed to delivering high-quality pressure washing services. If you are dissatisfied with our work, please notify us within 7 days for a resolution. Our guarantee includes:

Re-cleaning areas that did not meet expectations
Addressing any potential issues caused by our services

5. Customer Responsibilities

To ensure effective service delivery, customers must:

Provide clear access to the areas to be cleaned
Remove any fragile or valuable items from the vicinity
Inform us of any specific areas to focus on or avoid

5.1 Property Access

Customers are responsible for granting access to their property at the scheduled service time. Failure to do so may result in additional charges.

5.2 Safety and Liability

While we take all necessary precautions, Pressure Washing Southwark is not liable for any pre-existing damages or unforeseen issues arising during the service. It is recommended to inform us of any known issues prior to service commencement.

6. Health and Safety

Our team adheres to strict health and safety guidelines to protect both our staff and customers. This includes the proper handling of equipment and environmentally friendly cleaning agents.

6.1 Environmental Considerations

We are committed to eco-friendly practices, ensuring that all cleaning agents used are biodegradable and safe for the surrounding environment.

6.2 Equipment Safety

All equipment is regularly maintained and inspected to prevent malfunctions and ensure safe operation during services.

7. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of delivering our services and improving customer experience. We do not share your information with third parties without your consent.

7.1 Data Protection

All personal data is stored securely and is accessible only to authorized personnel. We comply with applicable data protection laws to safeguard your information.

7.2 Communication

By using our services, you agree to receive communications related to your service appointments, promotions, and updates. You can opt-out of these communications at any time.

8. Intellectual Property

All content on the Pressure Washing Southwark website, including text, images, and logos, is the property of the company and is protected by intellectual property laws. Unauthorized use or reproduction of any content is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Pressure Washing Southwark shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services.

9.1 Indemnification

You agree to indemnify and hold harmless Pressure Washing Southwark, its employees, and affiliates from any claims, damages, or expenses arising from your use of our services.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Southwark.

11. Changes to Terms and Conditions

Pressure Washing Southwark reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.

12. Termination

We reserve the right to terminate services or access to our website for any reason, including but not limited to violation of these Terms and Conditions.

12.1 Consequences of Termination

Upon termination, all rights granted to you under these terms will cease, and you must discontinue any use of our services and website.

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Pressure Washing Southwark regarding the use of our services and supersede any prior agreements or understandings.